Fare types

Domestic Fares:

Fare Type Booking Class Change Cancellation/Refund Maximum stay GLP Accrual Rates (*)
Business Flex J Permitted without fee Permitted with fee: USD15 Exception for Lunar New Year period: USD30 12 months 2.00/mile
Business Standard C Permitted without fee Permitted with fee: USD15 Exception for Lunar New Year period: USD30 12 months 2.00/mile
Business Save D Permitted with fee: USD15 Permitted with fee: USD15 12 months 1.50/mile
Economy Flex M, K

Permitted without fee Exception for Lunar New

Year period:

- Before ticketed flight date: USD15

- On/After ticketed flight date: USD30

Permitted with fee: USD15
Exception for Lunar New Year period:

- Before ticketed flight date: USD15

- On/After ticketed flight date: USD30
12 months 1.10/mile
Economy Standard L, Q Before ticketed flight date: USD15
On/After ticketed flight date: USD30
Before ticketed flight date: USD15
On/After ticketed flight date: USD30
12 months 0.75/mile
Economy Save N, R, T Before ticketed flight date: USD15
On/After ticketed flight date: USD30
Before ticketed flight date: USD30
On/After ticketed flight date: USD30
12 months 0.50/mile
Special Deal U, E Before ticketed flight date: USD30
On/After ticketed flight date: not permitted
Not permitted 12 months Nil
Super Deal P Not permitted Not permitted 12 months Nil
  1. Combination:
    • Super Deal Fares: Permitted with Super Deal Fares only.
    • Other fares Type: Permitted with other fares type except Super Deal.
  2. Change - Cancellation:
    • Change: Permitted to equal or higher fare only.
    • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
  3. Change fee:
    • Multiple change fee: Highest change fee of all change fare component applied.
    • Refund change fee is not permitted.
  4. Upgrade:
    • Permited to higher available booking class.
    • Pasenger have to pay fare difference and change fee (if any)

Pasenger have to pay fare difference and change fee (if any) Taxes, Fee and Chargeshere.

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.

(*) Applied for flights as of 01 April 2015

International Fares:

Fare Type Booking Class Change Cancellation/Refund Maximum Stay GLP Accrual Rates (*)
Business Flex J, C Permitted without fee Permitted without fee 12 months 2.00/mile
Business Save D Permitted with USD20 fee Permitted with USD20 fee 12 months 1.50/mile
Deluxe Economy Flex W Permitted without fee Permitted without fee 12 months 1.25/mile
Deluxe Economy Standard Z Permitted with USD20 fee Permitted with USD20 fee 12 months 1.25/mile
Economy Flex Y Permitted without fee Permitted without fee 12 months 1.10/mile
Economy Standard B, M, S Permitted without fee Permitted with USD20 fee 6 months 1.00/mile
Economy Save H, L, Q Before ticketed flight date: Permitted with USD20 fee
On/After ticketed flight date: Permitted with USD30 fee
Before ticketed flight date: Permitted with USD20 fee
On/After ticketed flight date: Permitted with USD30 fee
3 months 0.75/mile
Special Deal N, R, T Before ticketed flight date: Permitted with USD30 fee
On/After ticketed flight date: Permitted with USD50 fee
Before ticketed flight date: Permitted with USD30 fee
On/After ticketed flight date: Permitted with USD50 fee
1 months 0.25/mile
Super Deal U, E, P Not permitted Not permitted 1 months U, E: Nil (P: 0.25/mile)
  1. Combination:
    • Super Deal: permitted with Super Deal fares only.
    • Other Fare Type: Permitted with other fare type except Super Deal. Most restricted condition applied.
  2. Extension:
    • Super Deal: Not permitted.
    • Other Fare Type: Permitted. Pasenger have to pay fare difference and change fee (if any).
  3. Change - Cancellation:
    • Change: Permitted to equal or higher fare only.
    • Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
  4. Change fee:
    • Multiple change fee: Highest change fee of all change fare component applied.
    • Refund change fee is not permitted.
  5. Upgrade:
    • Permited to higher available booking class.
    • Pasenger have to pay fare difference and change fee (if any).